Shipping
We ship from Ireland.
Your order value is the total calculated at checkout and you will be able to see your delivery charge before you complete the checkout process. If your order qualifies for free shipping, you will be given this option at checkout.
Republic of Ireland
Orders are shipped with DPD Courier.
Shipping charge: €3.95
Usually 2-3 business days delivery*
Shipping times are provided by our shipping partners, and are not guaranteed.
Bulky Item Shipping cost €20 and will be calculated at checkout.
Northern Ireland
Orders are shipped with DPD Courier.
Shipping charge: €3.95
Usually 3-4 business days delivery*
Bulky Item Shipping cost €20 and will be calculated at checkout.
UK (except Northern Ireland, see above)
Orders are shipped with DHL or DPD courier.
Shipping charge: €19
Due to Brexit, there will be customs and tax charges due which are paid for by the recipient. These will be charged by the delivering courier and are due upon receipt of the order. Please note that delivery usually takes 3-5 working days* but can take longer due to customs delays. Shipping times are provided by our shipping partners, and are not guaranteed.
The duties/taxes will depend on the value of the shipment. The UK has set the following thresholds for goods from the EU:
- for orders up to 135 GBP, a standard VAT of 20% will apply.
- for orders over 135 GBP additional duties/taxes may apply.
We don't have any control over these charges and cannot advise as to what the exact costs will be.
Once you have placed an order you agree to pay these charges to the delivering courier.
EU Countries Zone 1, 2 and 3 (Austria, Belgium, Czech Rep, Denmark, France, Germany, Hungary, Lithuania, Luxembourg, Netherlands, Poland, Slovakia, Slovenia)
Orders are usually shipped with DPD Courier
Shipping charge: €9.95
Usually 3-7 business days to most locations, but timelines may be different for rural regions.
Shipping times are provided by our shipping partners, and are not guaranteed.
EU Countries Zone 4 and 5 (Croatia, Estonia, Finland, Italy, Latvia, Portugal, Spain, Sweden)
Orders are usually shipped with DPD Courier
Shipping charge: €39.95
Usually 5-8 business days to most locations, but timelines may be different for rural regions.
Shipping times are provided by our shipping partners, and are not guaranteed.
Other EU Countries (Bulgaria, Greece, Romania)
Orders are usually shipped with DPD Courier.
Shipping charge: €130
Usually 5-8 business days to most locations, but timelines may be different for rural regions.
Shipping times are provided by our shipping partners, and are not guaranteed.
Rest of the world
Orders are shipped with DHL courier.
Shipping Charge is calculated at checkout.
Items are dispatched within 2-5 days of receiving the order. Timeframe for shipping will depend on the destination.
There may be customs and tax charges due which are paid for by the recipient. These will be charged by the delivering courier and are due upon receipt of the order. We don't have any control over these charges and cannot advise as to what the costs will be.
Bulky Items
Some items may be excluded from shipping to certain locations like surfboards. Other bulky items may be available to ship at a higher charge than regular shipping rates. It will show at checkout if an item cannot be shipped. If that is the case, please feel free to contact us as we might be able to get you a custom quote for delivery.
*Shipping times are guidelines only and cannot be guaranteed. We will send you tracking details once your order has been shipped.
Click and Collect
You can place an order for click and collect if this option is shown to you at checkout. As not all stock is at our Dublin store, not all items will be available for click and collect but they may be available for shipping.
After you have placed your order, you have 7 days to collect it. When 7 days have passed we reserve the right to cancel and refund the order.
For click and collect opening hours, please always check the current opening hours in the footer at surfdock.com. Always wait for the email confirming that your order is ready for collection before coming down.
