Shipping Info

Covid-19: Our online orders are being shipped as normal every business day. Please expect slight delays to delivery times due to the high volume the couriers are dealing with currently. 

Click & Collect will be enabled again from 10th May 2021.

Click and Collect

You can place an order for click and collect if this option is shown to you at checkout. As not all stock is at our Dublin store, not all items will be available for click and collect but they may be available for shipping.

After you have placed your order, you have 7 days to collect it. When 7 days have passed we reserve the right to cancel and refund the order.

For click and collect opening hours, please always check the current opening hours in the footer at surfdock.com. Always wait for the email confirming that your order is ready for collection before coming down. Note: Right now Monday and Sunday are not collection days.

Shipping

We ship orders from Ireland to Ireland and the EU. GB Shipping is suspended due to Brexit, we hope to resume this soon. We are dealing with a high order volume and dispatch orders within 1-2 business days of ordering.

 

Your order value is the total calculated at checkout and you will be able to see your delivery charge before you complete the checkout process. If your order qualifies for free shipping, you will be given this option at checkout.

Republic of Ireland

Orders are shipped with DPD Courier. 

Order Value up to €99.99 costs €6.95
Order Value over €100 gets free shipping

Usually 1-2 days delivery*  (please expect delays due to Covid-19)

Next Day Shipping Option with DHL Express: €15 (in stock items only, excludes bulky items)

Place your order before 12:00 noon Monday to Thursday for next day shipping with DHL. Orders place before 12:00 noon on Friday will be delivered on Monday. Orders placed after 12:00 noon on Friday and on weekends will be shipped on Monday and delivered on Tuesday (unless the Monday is a bank holiday when they will be shipped on the Tuesday). No shipping on weekends or bank holidays.

Shipping times are provided by our shipping partners, and are not guaranteed. 

Northern Ireland

Orders are shipped with DPD Courier. 

Order Value up to €99.99 costs €6.95
Order Value over €100 gets free shipping

Usually 2-3 business days*  (please expect delays due to Covid-19)

EU Countries (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Rep, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden)

Orders are shipped with DPD Courier

Order Value up to €199.99 costs €29.95
Order Value over €200 gets free shipping

Usually 3-5 business days to most locations. Please contact us for Saturday delivery or Express shipping options.*  (please expect delays due to Covid-19)

Bulky Items

Some items may be excluded from shipping to certain locations like surfboards. Other bulky items may be available to ship at a higher charge than regular shipping rates. It will show at checkout if an item cannot be shipped. If that is the case, please feel free to contact us as we might be able to get you a custom quote for delivery. 

*Shipping times are guidelines only and cannot be guaranteed. We will send you tracking details once your order has been shipped.