Take the stress out of your Christmas shopping, here’s everything you need to know when buying from us during gifting season. You can explore our gift guide collections for inspiration to find the perfect presents.
If you can’t find what you are looking for or have a question about any of our products, shipping, returns and more, we are happy to help, just send us an email and we will get back to you straight away.
Exchange / Return Policy
Surprise your watersports-loving friends with the gifts they really want this Christmas, knowing that should you get it not quite right, there is no problem for them to make an exchange with our Extended Exchange Policy for Christmas 2023:
Purchases of full price items online or in-store between the 15th November 2023 and 23rd of December 2023 fall under our extended Christmas Exchange Period and can be exchanged for another item or a gift card until Saturday 13th of January 2024. The item has to be received by us by this date either in-store or by post/courier, items returned at a later date can not be accepted. Items ordered from the 24th December 2023 onwards don't fall under this extended exchange policy.
Important, please note: Sale items are excluded from the extended exchange policy. Our standard returns policy for online or in-store purchases applies to sale items. A sale item is any item that is bought at a reduced price.
Christmas Opening Hours
Prefer to shop in-store? These are our Opening Hours forDecember:
Tuesday to Saturday 10am to 4pm
The shop will close at 4pm Saturday 23rd December for the Christmas holidays and reopen on Wednesday 3rd January at 10am. During this time you can email us at email@example.com and we will get back to you once the shop reopens.
Christmas Shipping Deadlines
Running late? Here are our Christmas Shipping Deadlines for your last minute gift shopping
- Tuesday 19th December for ROI and NI
- Tuesday 12th December for Europe