Shipping & Returns

Shipping

We currently ship orders to the Republic of Ireland and Northern Ireland only. Orders are shipped with Fastway courier. The shipping charge for orders is €6.50 (with the exception of very large items like boards where a bulky item shipping charge of €10 applies). We offer free delivery for orders over €75, except for bulky items. Fastway delivery usually takes 1-2 working days (this can be longer at peak times like Christmas). We offer same day shipping for in stock items if an order is placed before 11am.

Returns (online purchases)

Not in love or not the right size? You can return your item within 14 days of receiving it and we will fully refund you or if you prefer you can exchange it for a different item. Return shipping is paid by the customer and shipping charges for exchange items apply and are due before an exchange item is being shipped. Shipping charges are non-refundable.

Refunds/Exchanges will be processed once we have made sure that the item is unused, in its original packaging and with all tags still in place. Please note that items that are returned later than 14 days will result in us not accepting the return/refund. 

Covid 19 - Our premises are now closed as of 25th March 2020.

If you would like to return an item, please do not ship to our shop address as we are now closed. We don't want your item to go missing in the post as it can't be delivered to the store. Please email us for special instructions during this time.

Wrong or faulty item? 

If you have just opened your parcel and think that the item is faulty or that the wrong item was delivered, please contact us immediately at 01-6683945 and we are happy to help. 

This does not affect your statutory rights.

Returns (in-store purchases)

You can return your item within 7 days of date of purchase in exchange for a different item in-store or for a credit note. We do not offer cash refunds for returns of in-store purchases. Exchanges/Credit Notes will be processed once we have made sure that the item is unused, in its original packaging and with all tags still in place. Please note that items that are returned later than 7 days will result in us not accepting the return.